Guidelines for after you pick up your Vehicle.
RECOMMENDATIONS AND PRECAUTIONS IN THE FIRST 30 DAYS DO · Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge. · Always use clean fresh water. [...]
Is There a Warranty on the Repairs done to my Vehicle?
Yes. We guarantee all repairs with a Limited Lifetime Warranty.
What Forms of Payment does Arrow Auto Body Take?
We accept direct bill to the insurance company, check, cash, MasterCard or Visa.
Who Do I pay a Deductible to?
If your Deductible is not waived, it will be your responsibility to pay us when you pick up your vehicle. If you aren’t sure about your Deductible, you can call your agent and he can tell you [...]
Do I have to Pay a Deductible?
The amount of Deductible that you will be responsible for is determined by your insurance policy. If you carry broad collision, and you were not at fault, your insurance company most likely will [...]
Can I get Other Work Done on my Car While its in the Shop?
Yes. Just let us know what other work you would like done so that he or she can make the necessary arrangements.
Can You Match the Color of my Vehicle?
Today’s modern factory finishes incorporate multiple layers of highly specialized paints. We have made a major investment in the finest paint system available and constantly upgrade its [...]
Where do I get a Claim Number?
Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.